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Online Repeat Prescription Ordering

Our system for online prescription ordering is called Patient Services.  It is linked to your medical record and you will be able to select the medicine(s) you need from a list. 

If you have not registered for Patient Services, please come to the surgery with one form of photographic ID.  This ID check is necessary to ensure that no-one else can access your medical information.  You will be issued with your login details.

If you have problems using Patient Services for the first time, either reset your password on the new site, or ask the Surgery to send you a new set of registration details.

Order your repeat prescription

Online Patient Services Migration May 2018

The way you access online repeat prescriptions at Muirhouse Medical Group changed in May 2018.

On 22 May 2018 www.visiononline.co.uk moved to www.patient-services.co.uk

The new websites looks different, has some new features, and will provide a better experience for our patients who access online services at this practice.

If you have not migrated your account, login to your old account (practice code 70662) and follow the instructions.

Full instructions are available online, and Practice Staff can help you smoothly migrate to the new service.

Repeat Prescriptions

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If the doctor has given you a repeat prescription sheet you may order your repeat prescription in a number of ways:

  • In person - hand it in to reception with the required items clearly marked.
  • By post - send it to us enclosing a stamped addressed envelope if you want us to post it back to you.
  • Online - follow the link at the top of this page and complete a simple registration.

Please note that for patient safety and to avoid errors, we do not accept requests for repeat prescriptions over the telephone.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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