Patient Focussed Booking

NHS Lothian is making changes to the way you are booked into Outpatient Appointments.

From later this month, when your GP refers you to Diabetes, Gynaecology or Ophthalmology you will be contacted by the hospital via a letter.

It is very important that you have your correct home address registered here at Muirhouse Medical Group.

The letter you receive will invite you to call an Appointments Office at the hospital. At this point you will be allocated an appointment.

If you miss the first letter, a reminder will be sent. Fail to respond to the reminder, and you will be removed from the waiting list.

This is a new approach to booking your Outpatient Appointment. Eventually it will be rolled out to all the hospital clinics.