Muirhouse Medical Group

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Care Navigation

It can be really confusing knowing who can best help you at the surgery. In addition to GP’s and Nurses we now have many more healthcare professionals here – Advanced Nurse Practitioners, an Advanced Physiotherapist, a Mental Health Nurse, a Healthcare Assistant and Phlebotomist, Community Link Workers, Pharmacists and Counsellors.

To help ensure you get help from the right person – whether in the surgery or from somewhere else, such as a community pharmacist, our reception team will now take on roles as Patient Co-ordinators. Their job is care navigation – in other words, trying to make sure patients’ care is directed to the most appropriate person. We hope this will help you in the future.